Baenziger Coles

Design, manage and implement a major upgrade to our IT services.
After much deliberation, we made the bold decision to entrust the team at NineWire to design, manage and implement a major upgrade to our IT services. On the scale of IT projects, I have no doubt our project was very small and not so complex at all, however, to us it was so important to get it right as it represented a significant change to our existing system and to what we had become used to. We had lived with our antiquated set up for many years and had become comfortable with it. It was therefore, extremely difficult for us to “let go” and trust some “outsiders” to come in and restructure arguably our most important (non-human) assets – our data and internet communications. Our project involved the decommissioning of our on-site web and email hosting services and migrating it off site and into the cloud, the upgrade of our file servers, back up hardware and software and the provision of new workstations. It also included responsibility for the continuity of our data links to our three remote office sites. After auditing our existing systems and establishing what we required, it was with some trepidation we let the team at NineWine loose on our IT system and with the minimal of fuss, I can confirm the project has been successfully completed and that we are already reaping the benefits of the changes they have implemented. I now sit back and wonder why we didn’t do this earlier. My thanks go to all the team at NineWire who worked on our project and for putting up with our lame questions and lack of IT knowledge, in particular, to Daniel and Andrew who attended to all our on-site needs with incredible efficiency and a smile. We cannot see any reason why we would not continue to engage NineWire for our ongoing IT support.